Q1. Do you charge for delivery?
No, we do not charge for delivery or pick up of the castle in redditch areas.
Q2. How long can we have the castle?
You can have the castle for the whole day if you wish upto 8 hours usually .
Q3. Can you pick the castle up the next morning?
Yes we can, please talk to us about your requirements.
Q4. What happens if something goes wrong?
We are here to help and will return to the venue to fix any issues concerning the castle hire free of charge.
Q5. We have a party in a hall can I hire a Castle?
Yes you can, we would ask that you confirm the height of the ceiling to see which castles will be suitable.
Q6. I need a castle immediately can you deliver at short notice?
Yes we can, we are just a phone call away.
Q7. Can we have the Bouncy Castle for more than one day?
Yes certainly, We have special rates for longer hires please let us know your requirements.
Q8. Can we hire more than one castle?
Yes you can, we normally get asked to provide a castle for the kids and a castle for adults
also we offer a discount on 1 or more items hired.
Q9. How do we accept payment?
payment can be made on the arrival to set up in cash or by card payment in advance. Failure to do this will result in the booking being cancelled
Q10. What happens if it rains during the hire?
Our castles have rain covers attached (unless otherwise stated) so these can be kept inflated during showers and dried off with a towel after, ready to use again.
Q11. Can adults use our bouncy castles?
Unless otherwise stated on your chosen bouncy castle or inflatable, unfortunately we only allow children to use our equipment this is for safety, insurance and to meet manufacturers safety guidelines for each product.
Q12. Can we supervise our units?
Yes we can supply friendly staff to supervise at an added charge. (Please speak to our team)
Please call our Enquiry Hotline: 07977 513343 if you have any further questions, we will be happy to help.
Redditch bouncy castles
Tel: 07977 513343 07977 513343
Or use our contact form.
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